出版社：Asociatia Generala a Economistilor din Romania - AGER
摘要：Nowadays, communication has, without doubt, one of the most important roles in modern society. Communication plays a major role in achieving goals, whether personal or professional. Equally, communication is a real challenge, both in professional activities and the everyday ones. Thus, individuals should be increasingly better prepared to face the many challenges effectively generated by the different forms of communication. It requires, therefore, a true "compendium" of competencies and skills so that the communication process to be one correct. The variety of communication is given by the variety of skills and aptitudes, unique to each individual, and this variety influences directly the conduct of the communication process. Based on the arguments outlined above, we would like to disseminate the research results obtained by us, regarding the issues brought into analysis by us, from the necessity of surprising other "facets" of what is intended to be the new communicational paradigm.
关键词：communication; paradigm; active listening; communication skills; communication aptitudes.
