摘要:The paper compares the organizational behaviour in CFR and Deutsche Bahn, from the point of view of employees, as well as managers, outlining possible similarities and best practices which can be, potentially, transferred. The main issues in focus regard what are the elements which contribute to the organizational behaviour of each company, a complex and controversial concept, and how national culture influences organizational culture, in an attempt to standardize what seems to be ineffable in organizational management. The limitations of the study reside in the limited number of respondents, as well as in the inherent subjectivity in selecting the variables.
关键词:organizational behaviour; CFR; Deutsche Bahn; qualitative and quantitative analysis.