期刊名称：The International Journal of Indian Psychology
印刷版ISSN：2349-3429
电子版ISSN：2348-5396
出版年度：2014
期号：1783
页码：28 to 33
出版社：REDSHINE Publication
摘要：The study was designed to investigate the impact of certain personal variables on psychological well being of call centre employees. The sample consisted of 240 call centre employees (120 Male/120 Female) selected randomly from Vodafone Call Centre of Ahmedabad city. Psychological well being scale of Dr. Bhogle and Prakash was used. Results revealed that there exists a significant difference between psychological well being and variables such as Sex, Age, Type of Family, work Shifts and working time of Call center employees. No significant deference observed between Psychological well being of married and unmarried employees. And also no significant difference was found between Psychological well being and Education of Call centre employees.
