期刊名称：SCHOLARLY RESEARCH JOURNAL FOR INTERDISCIPLINARY STUDIES
印刷版ISSN：2319-4766
电子版ISSN：2278-8808
出版年度：2015
期号：4239
页码：3151-3156
出版社：SCHOLARLY RESEARCH JOURNAL'S
摘要：“Effective communication is 20% what you know and 80% how you feel about what you know.”- Jim Rohn Effective communication is an interpersonal process in which verbal symbols (e.g. words, sentences) and non verbal symbols (e.g. body postures, facial gestures) are shared and understood by people. It combines various set of skills as attentive listening, nonverbal communication, the ability to deal with stress in the present situation, and the capability to identify and understand your own emotions and those of the person you’re communicating with. Communication can be made effective by using technology which acts as a source of power to enhance the communication style. The use of technology as a communication tool has evolved over the years. Technology in communication can include email, texting, social media and many more. Thinking and feeling are required for effective communication. The goal of effective communication is to find a healthy balance between one’s intellect and emotions.
