期刊名称：International Journal of Social Sciences and Humanities Research
电子版ISSN：2348-2990
出版年度：2014
期号：4606
页码：01-07
出版社：scientific rc
摘要：This study was an attempt to identify, evaluate and prioritize the effective factors in implementation of BPR in Mazandaran Regional Electric Company. The data collected from 140 participants was coded and evaluated through SPSS and Excel. The reliability of connoisseurs’ questionnaire which was estimated through Cronbach alpha was confirmed. AHP-FUZZY test identified the priority of each factor and options for each of them. Based on the results of this test, organizational factor take the first place of importance and human, technological and environmental factors acquired the second to the fourth place of importance. Among the options, the first, second and third place respectively were allocated to the lack of hierarchical power company, documenting processes and sub-processes, and concentration units involved in the process.
