期刊名称：International Journal of Academic Research in Management
电子版ISSN：2296-1747
出版年度：2013
期号：198
页码：15
出版社：Helvetic Editions
摘要：The paper discussed conflict management and employees performance in Julius Berger Nigeria Plc. Bonny Island. It views organizational conflict as a dispute that occurs when interests, goals or values of different individuals or groups are incompatible with each other. It assumes that integration of all stakeholders’ interests will go a long way in reducing conflicts in organizations and enhancing employees’ performance. It is based on the democratic conflict management strategy. The research question addressed the extent of the relationship between conflict management strategies and employees’ performance and employees/management perception of the effectiveness of conflict management strategies in Julius Berger Nigeria Plc. Bonny Island. The place of study is Julius Berger Nigeria Plc. Bonny Island while the duration of study is between August, 2012 and September, 2013. A descriptive research design was used in executing the study using 50 purposively selected sample respondents consisting of 25 managerial employees and 25 non-managerial employees of Julius Berger Nigeria Plc. Bonny Island. The core aspect of the study is the use of cross sectional survey research design in generating the required primary data. Data collected were analyzed using descriptive and inferential statistics. Results from the data analysis indicated that significant relationship exists between conflict management strategies and employees’ performance and no differences exist between managerial and non-managerial employees’ perception of the effectiveness of conflict management strategies. The research therefore recommends among others: promotion of industrial democracy, regular management/employees meetings, and strict implementation of collective agreements and regular review of personnel policies.
