期刊名称：International Journal of Information and Communication Technology Research
电子版ISSN：2223-4985
出版年度：2012
卷号：2
期号：2
出版社：IRPN Publishers
摘要：This study reports on the empirical investigation of computer and business technology use in Midwestern veterinary clin-ics. The purpose of this study is to assess veterinary practices regarding the success of information systems and to use this assessment to draw inferences regarding future IT investment in such practices. By measuring the end user satisfaction and using this as a surrogate measure of success, and then correlating this with specific aspects of technology use, we be-lieve drawing inferences regarding IT practices is possible. This may provide current and future practitioners a rudimentary foundation for deciding not just whether to include computers in the practice, but what hardware and software combina-tions to choose. Results indicate the use of computer-related technology in veterinary practices is widespread and several characteristics of information systems correlate with end user satisfaction and by inference, system success. The study has also found information technology components such as email, Internet access, hardware and software training, and soft-ware designed specifically for the veterinary clinic in a networked office are well accepted in a majority of practices. From this we are able to make recommendations on essential components for the newly established practice and those estab-lished practices who desire to upgrade.
关键词：veterinary practice; end-user satisfaction; end-user computing; technology acceptance; technology; information systems
