摘要：Background: The concept of integrating the theory of constraints tools in reorganizing management system in a mechanical engineering company was presented in this article. The main aim of the concept is to enable the enterprise to satisfy the customers' expectations at reasonable costs, which allows for making a profit and creating an agile enterprise in the long run. Methods: Due to the individual character of the production process and service process in analyzed company, the described concept using theory of constraints project management (CCPM) and manufacturing (DBR) tools. The authors use performance levels conception to build an integration tool focused on the interaction and collaboration between different departments. The integration tool has been developed and verified in Polish manufacturing company. Results: In described model a tool compatible with CCPM operates on the level of the customer service process. Shop floor is controlled based on the DBR method. The authors hold that the integration of between TOC tools is of key importance. The integration of TOC tools dedicated to managing customer service and shop floor scheduling and controlling requires developing a mechanism for repeated transmitting the information between them. This mechanism has been developed. Conclusions: The conducted research showed that the developed tool integrating CCPM and DBR had a positive impact on the enterprise performance. It enables improving the company performance in meeting target group requirements by focusing on enhancing the efficiency of processes running in the company and tasks processed at particular work stations. The described model has been successfully implemented in one of the Polish mechanical engineering companies.
关键词：Critical Chain Project Management; Drum-Buffer-Rope; process integration; company effectiveness
