摘要：This study explored the effective mana gement of work stress (level and causes of stress) by means of personality varia bles amongst a group of 105 middle levels ma na gers working in the service sector. T he Experience of Work and Life Circumstances Questionnaire as well as the Occupationa l Persona lity Profile were applied. From the results, it is evident that the following personality var iables pose the possibility of predicting stress: a pa thy, self-asse rtive ness, optimism, pr agma tism, tr ust a nd pessimism. The findings add valua ble ne w knowled ge by focusing not only on the effective handling of high stress levels but also on the effective ha ndling of causes of stress (inside and ou tside the w ork), by mea ns of per sona lity var ia bles. Based on the findings of the stu dy, r ele vant rec omme nda tions wer e ma de.
关键词：Work Stress. Per sona lity. M ana geme nt Pe rsonnel
