期刊名称：International Journal of Computer Science and Information Technologies
电子版ISSN：0975-9646
出版年度：2014
卷号：5
期号：3
页码：2899-2906
出版社：TechScience Publications
摘要：Most of the organizations are running their applications in cloud due to reliability, scalability, high performance, low band width and trust on cloud service provider(CSP). The cloud service providers provide the services to the registered cloud users on payment basic across the glove. The cloud services are basically categorized as SaaS, PaaS, and IaaS . The services are available to the users depending on cloud deployment and the SLA(service level agreements) between the service providers and the users. SLAs gives a transparent view to the cloud users which includes the delivery ability of a service provider, the performance target of the user’s requirement, the scope of guaranteed availability of the cloud services The main objective of this paper is to provide a clear idea about the cloud service level agreements and the cloud computing models
关键词：Service Level Agreement(SLA); Cloud computing;models; Cloud service providers
