期刊名称：International Journal of Social Sciences and Education
印刷版ISSN：2227-393X
电子版ISSN：2223-4934
出版年度：2014
卷号：4
期号：1
出版社：Federal College of Education
摘要：The study developed a scale to measure Bankers' Self Efficacy (BSS). Study population comprised bankers in the Lagos (Nigeria) offices of the top 13 commercial banks in the industry. A 37-item Likert scale was administered on 650 bankers. Of these, 456 were properly completed and returned. Data collected were subjected factor and reliability analyses. The BSS had 9 initial factors (sub-scales). Principal Component Analysis reduced the factors to 7 which accounted for 54.68% of the total scale variance while Scree plot produced 4 factors. The factors were Customer Service, Electronic Banking, Lending and Credit Administration and Internal Controls. The standardised Crombach's Alpha coefficients of the sub-scale were 0.88, 0.72, 0.67 and 0.65 respectively confirming that a banker's self efficacy could be demonstrated along these factors. The 37–item BSS had Crombach's Alpha coefficient of 0.84 and Split-half coefficient of 0.69 but the coefficient of the final 30-item BSS showed a major improvement with both coefficients improving to 0.89 and 0.86 respectively. It was concluded that the Bankers' self efficacy scale developed in this study has adequate psychometric properties and can effectively measure the construct in Nigeria
