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  • 标题:Attitude of Somali Customers towards Mobile Banking Services: The Case of Zaad and Sahal Services
  • 本地全文:下载
  • 作者:Osman Sayid ; Abdelghani Echchabi
  • 期刊名称:Petroleum-Gas University of Ploiesti Bulletin : Economic Sciences Series
  • 印刷版ISSN:2284-8576
  • 电子版ISSN:2247-8582
  • 出版年度:2013
  • 卷号:3
  • 页码:9-16
  • 出版社:Petroleum-Gas University of Ploiesti
  • 摘要:The objective of this paper is to study the attitude of Somali customers towards mobile banking services, based on the technology acceptance model. The questionnaire used in this study was distributed to 100 Somali customers, and the data gathered were then analysed using multiple regression and one sample t- test. The results indicate that perceived ease of use has a significant positive influence on the perceived usefulness of mobile banking services, and both the variables have a significant positive influence on the attitude towards mobile banking. Furthermore, attitude and perceived usefulness are found to have significant positive influence on the Somali customers' intention to adopt mobile banking services. This is the first study to be conducted on mobile banking services in Somalia, the study uses technology acceptance model and it reports findings based on this approach.
  • 关键词:Somalia; Mobile Banking; TAM; multiple regression
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