期刊名称：Petroleum-Gas University of Ploiesti Bulletin : Economic Sciences Series
印刷版ISSN：2284-8576
电子版ISSN：2247-8582
出版年度：2013
卷号：4
页码：13-21
出版社：Petroleum-Gas University of Ploiesti
摘要：This article borders on empirical study of how effective communication can bring low employee turnover rate intension. The case study used is First Bank of Nigeria (FBN), which is the country's largest bank and financial services in terms of capitalisation. As empirically demonstrated in this paper particularly from respondents' views collated via survey questionnaires, there exists high employee turnover intension given the degree of effective communication (or near lack of effective communication) between management and other members of staff specifically those at the till as well as on the floor of the bank. For the purpose of this article, employee turnover intension is the rate at which people (employees) want to leave an organisation
关键词：First Bank of Nigeria; Nigeria; employee turnover intension; effective communication
