期刊名称：International Journal of Computer Science and Information Technologies
电子版ISSN：0975-9646
出版年度：2015
卷号：6
期号：5
页码：4542-4548
出版社：TechScience Publications
摘要：The main objective of this research paper is to study e-government adoption from demand side perspective which examines the elements that affect the citizens to adopt and use e-government services (Reddick, 2005) (Carter L. &., 2005).These elements include trust, culture, perceived usefulness, and perceived ease of use, experience and attitude. Although, a large portion of the academic literature focus on supply side of e-government adoption, comparatively little is known about why and under what circumstances, citizens adopt e-government services. (Carter L. &., 2005) (Kumar, 2007) (Reddick, 2005) Hence, the central point of this research study is the citizen’s adoptions of e-government i.e. demand side. After explaining the research objectives, this research paper discussed the literature review about the e-government adoption. Based on the literature review, eleven research hypotheses have been developed and a research model was proposed having seven constructs. These seven constructs and eleven hypotheses were tested by a structured questionnaire. Questionnaires were distributed to 200 participants. Of the 200 surveys collected, 22 were considered unusable because they had many missing response items. The remaining 178 surveys were used in the analysis. The findings indicate that all the constructs contribute significantly to citizen adoption of e-government services in the state of Punjab.
关键词：Perceived Usefulness; Perceived Ease of Use;Trustworthiness; E-Government Adoption
