出版社：Moscow State University of Psychology and Education
摘要：The article is devoted to the image of phone counseling service as reflected in the media and the reminiscences of psychologists who worked there. The history is analyzed through the way how journalist translates narratives from the professional language of phone counseling (used during the interview by psychologist) at the language of the reader in changing socio-cultural norms of society and development of professional community.
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