摘要：In January 2015, AALL released aresearch-based study designed to aidlegal information professionals incommunicating the return on investmentthey deliver to the organizations theyserve. The report identified 20 bestpractices, including five actions thatlibrarians can take to enhance theirvisibility among decision makers,four strategies for communicatingqualitative measures, and five methodsof communicating quantitative measures.Now that the study is complete, we willbe devoting time and effort to applyingthese findings, identifying concretestrategies and specific examples forour members to draw from whencommunicating the value they provide.To that end, efforts are underway toproduce a digital white paper containingreal-world examples across library types
