摘要:In October of 2012, the New York University (NYU) Health Sciences Library was advancing on many fronts. Library staff members were in the middle of conducting strategic planning, developing a new liaison program, planning new knowledge and data management services, and starting to think about a much-needed renovation of our main facility. As expected for any academic health sciences library, we were deliberate and systematic in these efforts, confident that our tried-and-true methodical and careful work would deliver a steady stream of manageable and comforting progress and change.