期刊名称:International Journal of Hybrid Information Technology
印刷版ISSN:1738-9968
出版年度:2014
卷号:7
期号:5
页码:351-362
DOI:10.14257/ijhit.2014.7.5.32
出版社:SERSC
摘要:With the rising popularity of e-commerce, more and more enterprises begin to construct and adapt to e-commerce system. It is far more than a simple computer system. Currently, many experts and organizations have attempted to evaluate the e-commerce performance theoretically. However, there is a white space in the theory, in particular the theoretical system of e-commerce performance evaluation. Thus, this paper sets up an index system for e- commerce performance evaluation based on features of e-commerce enterprises and evaluation theories. It proposes a Group Analytical Hierarchy Process (GAHP) that is proved to work out well when evaluating the e-commerce performance.
关键词:E-commerce; Performance evaluation; Group Analytical Hierarchy Process ; (GAHP); Index system