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  • 标题:An Assessment model for Benchmarking in Manufacturing Industries
  • 本地全文:下载
  • 作者:Bhupender Singh ; Sandeep Grover ; Vikram Singh
  • 期刊名称:International Journal of Hybrid Information Technology
  • 印刷版ISSN:1738-9968
  • 出版年度:2015
  • 卷号:8
  • 期号:12
  • 页码:241-252
  • DOI:10.14257/ijhit.2015.8.12.18
  • 出版社:SERSC
  • 摘要:Benchmarking is the decisive instrument for enhancement which proficient over assessment from former organizations predictable as the best within reason. Benchmarking provides an external focus which forces the organization to seem what the competitors are adopting. The manufacturing industries are focused in this study such as service, professionalism, replace ability, credibility and many more while bringing other processes up to stain and highlights different types of Benchmarking process used for different industries. Thus, the attempt has been made by authors to present an evaluation model for Benchmarking by using ANP approach. Here, ANP approach is used on the basis of software where, group of experts were consulted to establish interrelations and to provide weight age for pair wise comparison. Mutually spirit of experts will provide the identical results for the study and reasonably cooperative for managers to give assurance for internationally manufacturing industries.
  • 关键词:Analytical Network Process (ANP); Manufacturing Industries; ; Benchmarking; Weight age; Customer satisfaction
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