Higher education as an institution should respond to the philosophy underlying the predominance of all things digital and of the Social Web in society, both today and tomorrow. In doing so, it should take an integral approach, because every higher education unit and service has the potential to be enhanced by a well-founded application of 2.0 (and above) methodologies. In particular, the areas on which this is likely to have a greater impact are the teaching/learning process and the production, validation and dissemination of knowledge. Consequently, students, lecturers and staff included within the concept of multiliteracy (especially reading and writing literacy, ICT literacy and information literacy) will inevitably require an appropriate level of literacy and competency training and refresher training.