期刊名称：European Journal of Business and Social Sciences
印刷版ISSN：2235-767X
出版年度：2013
卷号：2
期号：1
页码：01-14
出版社：European Society of Business and Social Sciences
摘要：The research investigated changes in role ambiguity, role conflict, and role overload across time as predictors of intention to quit among nurses. Retention of nursing staff has become a major challenge to employers. Intention to quit is a powerful predictor of turnover among nurses, as well as other professions. Past studies on the predictors of intention to quit have paid little attention to role stressors as they influence intention to quit, or on the extent to which changes across time in stressors are associated with intention to quit. We collected longitudinal data from 201 newly employed, novice nurses in 25 general hospitals. They completed questionnaires at two times (T1 and T2), about six months apart. After controlling for the T1 levels of the three stressors, only the T2 levels predicted intention to quit. The most potent predictor was the T1-T2 change in role ambiguity. We recommend that nursing managers introduce special workshops designed to teach novice nurses how to cope more effectively with role ambiguity and role conflict in their work environment.
