期刊名称：European Journal of Business and Social Sciences
印刷版ISSN：2235-767X
出版年度：2013
卷号：2
期号：9
页码：134-152
出版社：European Society of Business and Social Sciences
摘要：This study sought to establish the influence of employee capacity in health workforce performance in the Kenyan public health sector among the ISO 9001:2008 certified hospitals. Like many countries in Sub-Saharan Africa, Kenya faces protracted and acute human resources for health crisis that significantly hampers its capacity to improve health outcomes and achieve the health-related Millennium Development Goals. The research design adopted for this study was cross-sectional survey. Survey questionnaires were used to collect quantitative data. Data obtained was analyzed qualitatively through factor analysis, descriptive analysis, correlation analysis and regression analysis. The study found that employee capacity had a significant influence on health workforce performance. The general conclusion that was drawn from the study findings is that employee capacity in ISO 9000:2008 certified hospitals plays a significant influence in health workforce performance if respective authorities invest enough on what is required to build capacity in employees.
关键词：Employee Capacity; ISO 9001:2008 Quality;Management System; Health Workforce performance
