期刊名称：European Journal of Business and Social Sciences
印刷版ISSN：2235-767X
出版年度：2014
卷号：2
期号：12
页码：71-88
出版社：European Society of Business and Social Sciences
摘要：As the hotel industry grows into a more technologyoriented industry, the need to understand and adopt eprocurement practices becomes more important. This research explores the adoption of e-procurement by the hotels in the Kumasi metropolis, focusing more on hoteliers’ perception of the concept of e-procurement and its importance to the hotel industry. The data was collected through survey from eleven selected hotels in Kumasi Metropolis. Results indicated that hoteliers are using e-procurement but not with the internet but through telephone. Benefits derived from the implementation of e-procurement are quality of goods and services, saving time and cost. However some costs which include buying and fixing of technical equipments, consultation fees for service providers, training of existing staff and recruitment of new staff will incur incorporating e-procurement. It was recommended that hoteliers need to ensure the needed systems and tools are in place for the operationalization of eprocurement.
