期刊名称：European Journal of Business and Social Sciences
印刷版ISSN：2235-767X
出版年度：2014
卷号：2
期号：12
页码：135-149
出版社：European Society of Business and Social Sciences
摘要：The study examined feedback seeking process and in particular those instances where managers are more or less likely to seek feedback about their performance. Using in-depth interviews with ten managers, the investigation afforded a richer account of feedback seeking than is typically delivered by survey based studies. Content analysis of the textual data was undertaken to identify themes within grounded theory framework which facilitated the formulation of theoretical interpretative model. In a self-regulation model, preliminary findings suggest that managers are more likely to seek feedback about their performance when they perceive uncertainties and difficulties in their managerial functions and see the need to develop their skills in order to achieve organizational goals. It is proposed that the theoretical construct underlying these findings is ‘self-efficacy’: if managers feel ill-equipped (low self-efficacy) to deal with a particular management situation, they will be more likely to seek feedback as self-development imperative.
