摘要：Contemporary business conditions put a lot of pressure on organizations in basically all industries to successfully maintain or increase their competitiveness. That is also true of the very dynamic banking and financial sectors. Managing change is of special importance for the banks’ competitiveness and thus non-standard activities or processes, namely projects, need to be performed on a permanent basis. The progressively growing complexity of business environments demands a corresponding increase in the number of projects to be carried out while bearing in mind the fact that projects in the banking sector need to follow some specific rules, at least it terms of formal regulations and confidentiality norms that are to be observed in this sector. A bank’s IT department is generally the only sector in the bank that is fully project-oriented. In this paper its role is presented as the axis of the bank’s multiple projects environment and thus the axis of the bank’s development. Also, the role of the bank’s IT department in enhancing the bank's project management maturity will be clarified.
关键词：projects; project management; development; bank; information-communication technology; IT department
