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文章基本信息

  • 标题:Scientometric Indicators as a Way to Classify Brands for Customer's Information
  • 本地全文:下载
  • 作者:Tusa, Iris ; Paun, Mihaela
  • 期刊名称:Journal of Economic Development, Environment and People
  • 印刷版ISSN:2285-3642
  • 出版年度:2015
  • 卷号:4
  • 期号:3
  • 页码:6-16
  • 出版社:Alliance of Central-Eastern European Universities
  • 摘要:The paper proposes a novel approach for classification of different brands that commercialize similar products, for customer information. The approach is tested on electronic shopping records found on Amazon.com, by quantifying customer behavior and comparing the results with classifications of the same brands found online through search engines. The indicators proposed for the classification are currently used scientometric measures that can be easily applied to marketing classification.
  • 关键词:customer satisfaction; scientometric indicator; classification
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