期刊名称：The Online Journal of Applied Knowledge Management
印刷版ISSN：2325-4688
出版年度：2015
卷号：3
期号：1
页码：61-73
出版社：The International Institute for Applied Knowledge Management
摘要：In this paper, we share the experience obtained in offering a pair of courses related to Application of Business Intelligence (BI) Techniques. The first course addresses mostly technological aspects of building BI applications as Data Cube modeling, ETL process and Data Visualization, while the objectives of the second one were in developing understanding regarding complexity in implementing BI solutions in a particular institution. Possessing domain knowledge is essential for both courses and selection of the registration processes of the university as a training case is the natural one. Exploration of this case in class resulted in a well-defined and justified approach of how to make some of the decisions through this process rational and data driven by using well-known analytical techniques
关键词：Business Intelligence; Business Analytics; Enterprise Information Management Maturity Model ; (EIMMM); Course Registration; Custo mer Relationship Management (CRM)
