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  • 标题:Facilitating real-time engagement: #AskAg Twitter chats
  • 本地全文:下载
  • 作者:Maciej Chmielewski
  • 期刊名称:The Online Journal of Applied Knowledge Management
  • 印刷版ISSN:2325-4688
  • 出版年度:2015
  • 卷号:3
  • 期号:2
  • 页码:161-167
  • 出版社:The International Institute for Applied Knowledge Management
  • 摘要:The purpose of this paper is to illustrate a case study of one U.S. Government agency's experience using Twitter as a platform for knowledge generation and exchange. It is intended as a precursor to a more intense study. In 2012, the United States Agency for International Development's (USAID) Bureau for Food Security worked with the USAID Knowledge-Driven Microenterprise Development (KDMD) project to pilot a series of Twitter Chat activities, organized under the #AskAg hashtag. The initial objective was to give a voice to development practitioners in the field by providing a monthly platform for them to exchange knowledge on various subjects, with the understanding that the conversation would happen in a transparent and accepted environment—Twitter. Since then, the Bureau has conducted more than 20 #AskAg Twitter Chats with over 100 experts and organizations. These Twitter Chats have covered a multitude of topics that relate to the Bureau's knowledge cycle. #AskAg Twitter Chats have evolved from a simple questi on and answer format to a more robust, structured conversation due to the addition of a full -time facilitator and participants' greater familiarity with the Twitter platform. Maciej Chmielewski
  • 关键词:Social Media; Knowledge Transfer; Web 2.0; Communications; Collaboration; Adaptation; Knowledge ; Exchange
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