摘要：Organization maturity assessment aims to determine its ability to continuously monitor the external environment to identify opportunities, trends and risks, and internal environment to determine the capability of its processes to achieve planned objectives. The purpose of the organization's maturity assessment is both assuring an efficient management of processes and resources and identifying and attracting necessary resources to achieve expected performance. Quality management systems (QMS), helps companies develop and maintain adequate and stable quality of their products by controlling the production process and other business processes supporting it. In this paper, the authors are proposing the possibility to develop a theoretic framework for assessing organizations maturity as a result of implementation and certification quality management system according to ISO 9000 family of standards.
关键词：QualityManagement System; sustainability; organizationalmaturity assessment; ISO9000 series
