期刊名称：Journal of Entrepreneurship and Innovation Management
印刷版ISSN：2147-5792
出版年度：2015
期号：2
页码：21
语种：
出版社：BETA
摘要：Tourism sector is one of the strongest drivers of world trade and prosperity serves as a wealth, job creation and foreign exchange earnings. In order to meet customer demands while businesses are trying to create differences with other similar products. Today, providing quality human capital, better service and innovativeness create a big differences for all serves industries. This study investigates the nature of hotel employees and managers in Kapadokya region (Ortahisar, Ürgüp ve Göreme). For this purpose, data obtained by questionnaire technique of quantitative research methods were analyzed with SPSS version. Results obtained from the study show that hotel managers complaining lack of qualified employees and untrained employees providing quality services.
