期刊名称：Arabian Journal of Business and Management Review
电子版ISSN：2223-5833
出版年度：2015
卷号：5
期号：1
页码：9
出版社：Sohar University, Oman and American University of Kuwait
摘要：The South African Department of Public Administration has been utilizing the PerformanceManagement and Development System (PMDS) to ensure accountability of performance in thepublic sector for the last twelve years. However, challenges of poor performance remain rife. Sinceperception, notably influences successful implementation of any system, this study evaluatesemployee perception of performance management in an attempt to evaluate the effectiveness of thesystem. The Department of Radiology at a Gauteng Public Hospital was chosen as the research site.No known research on PMDS had been conducted at the site since the implementation of PMDS. Aquantitative study method utilized purposive sampling to obtain data from the Department ofRadiology at the Gauteng Public Hospital. The target population consisted of forty three employeesof the Department and forty of these employees made up the sample population. A pilot study wasconducted on ten percent of the population. A questionnaire was then administered to the samplepopulation. The questionnaire consisted of two sections having a total of twenty five closedstatements Participants were required to rate the statements according to a five point Likert scale.The response rate was ninety percent with only thirty six participants returning completedquestionnaires. The data was analyzed using the Statistical Program for Social Science (SPSS)version 22. The findings indicated that support staff had a positive perception of PMDS compared toclinical staff. This correlated to a congruent perceived effectiveness of PMDS. In addition bothsupport and clinical staff viewed PMDS as not working well, demotivating and needing change.Results showed that 41.67% of participants disagreed to feeling motivated after PMDS reviews, 50%disagreed that PMDS works well, 44.44% disagreed that PMDS did not need to change, 58.33%disagreed that participating in PMDS for the money while 66.67% of participants agreed that theexpected outcomes are aligned to the organizations vision, mission and core values, 55.56% agreedthat PMDS helps achieve the organization’s goal and 69.45% agreed that PMDS informs areas fordevelopment. Recommendations included providing of non-financial rewards and measures toincrease interpersonal relationships were therefore recommended.
关键词：Employee Perceptions; Performance Management; Radiology; Public Hospital;Organizations; Participants; Relationships; Motivation
