期刊名称：Academic Journal of Business, Administration, Law and Social Sciences
印刷版ISSN：2410-3918
电子版ISSN：2410-8693
出版年度：2016
卷号：2
期号：1
出版社：IIPCCL
摘要：Organizations are operating in a dynamic and turbulent environment. In these conditions,they have to make decisions for new problems or situations. Most of decisions are thereforenon-programmed and unstructured, accompanied by risk and uncertainty. Moreover, theproblems and situations are complex. All organizations are oriented towards group decisionmakingprocesses, as useful tools to cope with uncertainty and complexity. Apart from thenecessity, companies are turning towards participatory processes also to benefit from theimportant advantages that these processes offer. Organizations have realized the importanceof group decision-making processes to contribute to the creation of sustainable competitiveadvantages.Main objective of this paper is to show that group decision-making processes do not offerguarantee for good decisions, because the effectiveness of group is affected by many factors.So, the first thing done in this paper is discussing about the benefits and limitations thataccompany the use of groups with decision-making purpose. Afterwards, we stop on thedifferent factors that influence the group’s ability to make good decisions. The aim is toemphasize that regardless of the many advantages of groups, some factors as group size, typeof communication within the group, leadership style, the norms, the differentiation of rolesand statuses, cohesion and compliance degree should be the main elements to keep intoconsideration because they affect the effectiveness of group. In this regard, is discussed howsuch factors influence the quality of decision and then we try to draw some conclusions thatcan improve and make better and easier group decision-making processes
