出版社：Faculty of Management, Czestochowa University of Technology
摘要：Taking into account the commercial evolutions, the three components (dimensions) of operational management may be emphasised, which support logistics, such as: management of flows necessary for responding to the intensification of the commercial exchanges; management of the interfaces used for responding to issues occurred and formation of the networks; management of sustaining the product, having as aim the improvement of the service at the client. The involvement of logistics leads to satisfying the client and reducing costs. In order to accomplish this performance, it is recommended to use four organising principles, namely: knowing and accelerating the flows of information; knowing and accelerating the flows of products; knowing and complying with the mutual commitments; knowing and managing the risk
