出版社:Faculty of Management, Czestochowa University of Technology
摘要:The article presents experiences of implementing the internal quality assurance system at the Faculty of Management of the Czestochowa University of Technology. In the literature, there is no ready-made solution connected with the functioning of internal quality assurance system, there are just defined good practices. One of the solutions used by universities is to use the model based on the ISO 9001 standard or EFQM model . Faculty of Management has chosen model based on ISO 9001 standards , the modification of this system gives great implementing potential in higher education regardless of the educational profile.