摘要：This documental study aimed to describe the contributions of the groups of study for strategic management of the work process in Nursing. It was developed in governmental hospital of S.o Paulo between 2005 and 2014, and adopted the action based study The results were analyzed under Donabedian reference. The groups were formally constituted by Continuing Education Service using its structure. The wo rk process developed were institutional nursing care process, intervention and results indicators, assistance audit, development, measurement and analysis of nursing indicators responsive to quality certification, adoption of multidisciplinary work for evaluation, therapy on wounds and standardization of materials resources for administrative sector. The Permanent Education made possible to develop competent clinical nurses involved with institutional results, partners with strategic management and with empowerment for resolution. There were identified gaps and fragility in research and the necessity of investments in technology for information management at work
