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  • 标题:Strategic planning based on a quality management approach
  • 本地全文:下载
  • 作者:Marcos Antonio Baños Martínez ; Laura María Santalla Rodríguez ; Alicia R. Alonso Becerra
  • 期刊名称:Dilemas Contemporáneos: Educación, Política y Valores
  • 电子版ISSN:2007-7890
  • 出版年度:2016
  • 卷号:III
  • 期号:2
  • 页码:1-23
  • 出版社:Asesorías y Tutorías para la Investigación Científica en la Educación Puig-Salabarría S.C.
  • 摘要:This research focuses on the work done by the "José Antonio Echeverría" Higher Polytechnic Institute (ISPJAE) for the successful integration of two management tools: the strategic planning and the management system. Hence, the main objective is to integrate the management tools of the organization: the strategic CUJAE project and the management system. The method used is the process approach applied to organizational design. The main results were obtained from the application of the continuous improvement cycle. The conclusions reflect the results obtained by matching both instruments and focusing them to the achieving of the objectives.
  • 关键词:cycle of continuous improvement; strategic planning; management system based on processes
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