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  • 标题:CAPTCHA – Security affecting User Experience
  • 本地全文:下载
  • 作者:Ruti Gafni ; Idan Nagar
  • 期刊名称:Issues in Informing Science and Information Technology
  • 印刷版ISSN:1547-5840
  • 电子版ISSN:1547-5867
  • 出版年度:2016
  • 卷号:13
  • 页码:063-077
  • DOI:10.28945/3468
  • 语种:English
  • 出版社:Informing Science Institute
  • 摘要:CAPTCHA - Completely Automated Public Turing test to tell Computers and Humans Apart - is a test with the aim to distinguish between malicious automatic software and real users in the era of Cyber security threats. Various types of CAPTCHA tests were developed, in order to address accessibility while implementing security. This research focuses on the users’ attitudes and experiences related to use of the different kinds of tests. A questionnaire accompanied by experiencing five different CAPTCHA tests was performed among 212 users. Response times for each test and rate of success were collected automatically. The findings demonstrate that none of the existing tests are ideal. Although the participants were familiar with the Text-based test, they found it the most frustrating and non-enjoyable. Half of the participants failed in the Arithmetic-based test. While most of the participants found the picture and game based test enjoyable, their response time for those tests was the largest. The age factor was encountered as influencing both the attitude of the user and the performance, while younger users are more tolerant, have a better success rate, and are faster, the elder users found the tests annoying and time-consuming.
  • 关键词:CAPTCHA; Cyber Security; User Experience
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