摘要：The paper provides some of the interim results of the Fifth Framework PRISMA project dealing with the of impact ICT on government and citizen services in Europe. The analysis and the concept description of long-term strategies for eGovernment and a long-term vision over 10 years for eGovernment are described. Activities performed by the government are analysed from the demand (“front office”) and supply (“back office”) point of view. Recommendations for long-term strategic decisions are based on three scenarios of the future European development till 2010: (1) “Prosperous and just Europe”, (2) “Turbulent world”, (3) “Recession and reorientation”.
关键词：e-Government; ICT; long-term strategies; scenarios of the future development
