期刊名称：Journal of International Technology and Information Management
印刷版ISSN：1941-6679
出版年度：2009
卷号：18
期号：1
页码：2
出版社：California State University, San Bernardino
摘要：Usability on Web sites is critical because almost no training is provided for users on commercial sites. Instead, Web design relies on standards and consistency across sites. Traditional usability results indicated that computer forms should follow paper-based forms. Yet, Web paradigms have evolved that are quite different from paper-based forms. Specifically, this study reveals that users commit fewer errors and prefer simple forms limited to a single concept per screen. This conclusion significantly alters the recommendations for designing business forms.
