期刊名称:Australasian Accounting, Business and Finance Journal
印刷版ISSN:1834-2000
电子版ISSN:1834-2019
出版年度:2016
卷号:10
期号:2
页码:3
出版社:University of Wollongong
摘要:This paper investigates trust as it relates to the relationship between Australia’s public accountants and their SME clients. It describes the contribution of the accountancy profession to the SME market, as well as the key challenges faced by accountants and their SME clients. Following the review of prior scholarly studies, a working definition of trust as it relates to this important relationship is also developed and presented. A further consequence of prior academic work is the development of a comprehensive conceptual model to describe the determinants of trust in the Australian public accountant – SME client relationship, which requires testing via empirical studies.
关键词:Trust; public practice accountant; SME; B2B; compliance services vs non-compliance services; conformance vs performance services; third tier and beyond; expectations gap