摘要：In today's business world, a large part of our work is based on data and less time to gain experience and knowledge available. In these circumstances organizations based on their knowledge to compete with each other. Today, most organizations need to optimize the process of developing new products to have a good sense. And for having such a successful process, have made great efforts and costs incurred are enormous. The main research question is how the key success factors in the product development process and the creation of knowledge resources affect the process of knowledge management. The purpose of this study was to examine the role of knowledge management on the performance of the new product development process. The results of the study showed that 95% level of confidence between the variables is the key success factors of knowledge management and the performance of the new product there is a significant relationship. That is the name of the key success factors ranging from workforce specialist, high quality, targeted, and be more flexible structure has better performance in innovation and new product development
关键词：knowledge management; software industry; small and medium businesses
