摘要：The purpose of this study was to measure the effectiveness of learning English between the methods inclasswith a method of self-learning using computer aids and operational support staff in an internationalschool. The research method used is descriptive method with a final score comparing between learning resultsand analyze how the increased English proficiency. A gap still exists in terms of English language proficiencyfor the operational support staff, we conducted this training program in the classroom with instructors asmentors and teachers in the learning process. And due to busy work schedules and shift changes are different,this learning program made independently by using a computer. The participants who experienced an increasein value is only one person or 6.67%. With these results it may be concluded that a training program with theguidance of instructors in the classroom are more effective and successful in providing a better ability than theself-learning program with the help of computers. Things that affect, among others, are motivation to learn, asseen from the low frequency of attendance at the laboratory (average 93.33% attendance below the requirednumber of attendance), for participants with secondary education level and lower, self-study programs does notseem to be effective, and computer media can not replace the function of a mentor or teacher
关键词：self learning; instructor based learning; training program
