摘要:Office etiquette or office courtesy is a procedure in a person with association or persons outside theorganization. Etiquette teaches us to maintain good relations with the person / party. Etiquette becomes aninherent part of an organization because etiquette is not just a tool to assess an appropriate or inappropriateactions of members of the organization, but also the adhesive in the activities of a business transaction; thatoffice image courtesy instrumental in building the organization. Through the courtesy of its contextual officeapplied through: adjustments to the organizational culture, attitudes toward seniors, standardization attitudetowards the stakeholders. Thus, a typical office courtesy can be a differentiation of an organization