期刊名称：International Journal of Engineering Business Management
印刷版ISSN：1847-9790
电子版ISSN：1847-9790
出版年度：2014
卷号：6
期号：Godište 2014
页码：6-11
DOI：10.5772/58680
语种：English
出版社：InTech
摘要：Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.
