摘要：The bare usage of Information and Communication Technology is putting the company in the constant process of data analysis and studying. Consequentialy, a company can be tagged as succesful when it creates knowledge, based on that data, and efficiently distributes it throughout the organization while implementing it in their activities. Naturally, during this process, certain methodologies of discovering and managing that knowledge are ought to be used. Case Based Reasoning – CBR is a method of machine learning which adopts solutions used to solve problems in the past and uses them for solving new problems. Instead of relying on general knowledge of the problem domain, CBR has the ability to use specific knowledge of past experience. This paper presents results of a research on the usage of CBR in the companies of the Herzegovina region with the purpose of discovering knowledge and fostering lifelong learning along with the aim of achieving business objectives.
关键词：knowledge managment; CBR (Case Based Reasoning); tacit knowledge; business efficacy
