标题:Whistle Blowing: A Message to Leaders and Managers; Comment on “Cultures of Silence and Cultures of Voice: The Role of Whistleblowing in Healthcare Organizations”
期刊名称:International Journal of Health Policy and Management
电子版ISSN:2322-5939
出版年度:2016
卷号:5
期号:4
页码:265-266
DOI:10.15171/ijhpm.2015.207
语种:English
出版社:Kerman University of Medical Sciences
其他摘要:This comment argues that instead of worrying about the pros and cons of whistleblowing one should focus on the more general problem of the failure of upward communication around safety and quality problems and consider what leaders and managers must do to stimulate subordinates to communicate and reward such communication. The article analyzes why safety failures occur and introduces the concept of practical drift and adaptive moves as necessary for systemic safety to be understood and better handled. It emphasizes the key role of senior leadership in creating a climate in which critical upward communication will become more likely.
其他关键词:Whistleblowing ; Safety ; Upward Communication ; Adaptive Moves