摘要：This study investigates the impact of work group composition on work place satisfaction and performances using results from experimental study of students from 3 groups in University of Gothenburg Sweden management class working groups. Work group composition is measured here by considering factors such language, nationality and culture among group members. Language had a positive and significant effect on workplace performance; this was also probably true since effective communication skill was likely to make working groups work in a hitch free manner. While culture on the other hand has a negative and statistical significant effect on workplace satisfaction, this was likely to be true since punctuality, individual comportment, and work ethics were likely factors that member of working groups take seriously when working as a team in groups. The horizontal flow of information (knowledge transfer) was also found to depend on work group output performances. This was reasonable, since how efficient work groups and sub groups within the groups efficiently carried out their tasks will depend on the horizontal flow of information in groups. The evidence presented in this study shows that issues of nationality was not relevant to individual group members overall satisfaction in participating in groups nor was it vital to overall group performances. The results could be beneficial to organization management particularly those that wish to improve overall output productivity since class work groups experimental studies are a miniature study of organizations, the implications of this study is that language and culture could improve organizational output productivity substantially since language could contributes significantly to organizational performances and work ethics is also likely to create workplace satisfaction which can contribute in a significant way to organizational output.
关键词：Work group performance; Work group satisfaction; Knowledge transfer
