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  • 标题:Determining Digital Maturity among ICT Users in Malaysia
  • 本地全文:下载
  • 作者:Hazita Azman ; Ali Salman ; Norizan Abdul Razak
  • 期刊名称:Jurnal Komunikasi : Malaysian Journal of Communication
  • 印刷版ISSN:2289-151X
  • 电子版ISSN:2289-1528
  • 出版年度:2014
  • 卷号:30
  • 期号:1
  • 页码:23-35
  • 出版社:Universiti Kebangsaan Malaysia
  • 摘要:With the fast development in ICT, the need for digital maturity becomes increasingly important. Measuring ICT maturity has always been on the infrastructural, applications, and ICT Policy. Taking a different orientation, the present study views ICT maturity of the individual users vis a vis the ICT tools as a solid foundation for successful digital maturity in a digital economy. This paper aims at determining the level of digital maturity among ICT-Mobile Phone (smart phone and internet) users by looking at the intensity of usage of smart phone applications (apps) and functions and the level of indispensability of internet and its related characteristics and functions. A nationwide survey was conducted among 2124 respondents based on the population ratio of the main ethnic groups in Malaysia. Data were analysed using SPPS 20.0 and both descriptive and inferential analysis are applied to analyse the data. The results revealed that the smart phone functions, facilities, and apps which are mostly used include social media (Facebook/ Twitter), instant messaging (WhatsApp/Viber/Skype), Wi-Fi, downloading apps from 'Play Store' or 'App Store' and camera. The findings also indicated that a fast internet service, availability of internet at anytime and anywhere and the access to internet
  • 关键词:Digital Maturity; Digital Economy; ICT; Critical ; Success Factors; Internet Users
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