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  • 标题:An Exploratory Study on Usage of Technology in Banking Sector
  • 本地全文:下载
  • 作者:Anitha. K ; Saranya. J ; Dr. S.Vasantha
  • 期刊名称:International Journal of Innovative Research in Science, Engineering and Technology
  • 印刷版ISSN:2347-6710
  • 电子版ISSN:2319-8753
  • 出版年度:2013
  • 卷号:2
  • 期号:11
  • 页码:6487
  • 出版社:S&S Publications
  • 摘要:In today's hi-tech world technology support is very important for the successful functioning of thebanking. This research focuses on the usage of technology in banking sector. Today banks are the backbone of theIndian economy. Banking in India originated in the last decades of the 18th century. The first banks were Bank ofHindustan (1770-1829) and the General Bank of India (1786). Without information technology and communication wecannot think about the success of a banking sector. It has enlarged the role of banking sector in the economy. Thefinancial transactions and payment can be processed in easy and quick way. The use of ATM, credit card, telebanking,mobile banking internet banking etc, provides more security in banking. It also highlights the effective use oftechnology in banking and product awareness among people. The study shows how people can make use of technologyin banking. Among the total population in Chennai, 200 respondents were taken as sample for this study. Data collectedwere analysed and drawn meaningful inferences with the help of various tools such as simple percentage analysis,factor analysis and chi square. The study provides various suggestions for the banks to improve the effective utilisationof technology.
  • 关键词:Awareness; Banking; Customers; Technology; Usage
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