期刊名称：International Journal of Research in Management, Science & Technology
印刷版ISSN：2321-3264
出版年度：2016
卷号：4
期号：1
出版社：Prannath Parnami Institute of Management & Technology, Hisar
摘要：This study focuses on managing human resources and organizational change in Nigeria’s banking industry within the context of organizational culture in the domain of Business Process Reengineering (BPR). Our purpose is to find out why well-tested scientific management theories in advanced countries do not seem to be applicable in Nigeria with a view to working out an alternative methodology that can best suit our culture and environment. We adopted a social science descriptive survey research targeted at a finite population of 1500 respondents spread throughout Nigeria; collecting qualitative and quantitative data from the Human Resources Departments of three study banks (First Bank Plc, Union Bank Plc and United Bank for Africa). Since our study was correlational that provided statistical associations (rather than causal between variables) we used Mckinsey’s 7–S framework to measure the core research constructs and utilized both parametric and non-parametric tests to ensure that no significant differences occurred in the means of the respective survey instruments. We also used ANOVA and Pearson Correlation to determine the significance of association between the specified variables; performed all statistical tests at 95% confidence level using SPSS version 8. Our major finding is that once generic standard solutions are defined, they can be implemented to reach the desired coverage of the new solutions if top management properly understands the role of organizational culture in change implementation while at the same time performing their function of coordinating the change according to the workers readiness for the change initiative. We therefore recommend cultural audit which can reveal the unwritten code of conduct that encourage system users to hoard information. Further research might look at the differences between the results found in this study with small and medium sized companies, as this research focused only on large scale organizations.
关键词：Flexcube; Information Systems Reengineering; Organizational Culture
